Shipping policy
Processing Time:
Different products have different production times. Production does not run on weekends:
-
- Acrylic Products: 3-5 Business day.
- Message Card Products: 2-3 Business days
- Engraved Products (Watches, engraved pendants, stamped items): 3-5 Business days.
- Graphic Products (Heart, circle, and dog tag graphical jewelry): 2-4 Business days
- Custom Shaped products: (Custom Name Necklace, Vertical Name Necklace, Acrylics etc: 3-5 Business days)
- Leather Products (Graphic Journal, Leather Wallet): 2-3 Business Days
- Interior Decor: 5 Business Days
Holidays and busier seasons can extend production time frames.
Shipping Methods and Transit Times:
-
We ship most products within 1-5 business days. After that, items typically arrive to customers within:
- USA: 2-5 days (Excluding Sundays)
- USA Priority: 1-2 days (Excluding Sundays)
- Canada: 5-10 business days
- Europe/International (UPS) Available: 5-12 business days (Excluding Greenland)
International Shipping:
- International delivery times vary by destination and customs processing.
- Please note, international customers are responsible for any import taxes, customs duties, and fees levied by the destination country.
Shipping Costs:
- Shipping fees are calculated at checkout based on weight, dimensions, and destination.
- USA Free standard shipping is available for orders over a specified amount.
Tracking Your Order:
- Once your order is shipped, we'll provide you with a tracking number so you can monitor its journey.
Please note: Delivery times are estimates and may be affected by factors beyond our control, such as weather conditions or carrier delays.